Damaged Goods...

WHAT IF MY GOODS ARE DAMAGED?

Romanoff takes extreme care to ensure that items are packed well for shipping. However, on occasion, damage may occur. The carrier is responsible for loss or damage since all products are sold F.O.B. Amityville, N.Y.

ACCEPTANCE OF A SHIPMENT AS DELIVERED IS YOUR ACKNOWLEDGEMENT THAT THE SHIPMENT WAS RECEIVED IN GOOD CONDITION.

DO NOT SIGN FOR OR ACCEPT A SHIPMENT UNLESS YOU HAVE CHECKED THAT ALL ITEMS ARE RECEIVED AND ARE NOT DAMAGED.

IF YOU FIND DAMAGED OR MISSING ITEMS, THE DELIVERING AGENT MUST NOTE THE NATURE AND EXTENT OF THE DAMAGES OR THE MISSING ITEMS. CLAIMS FOR DAMAGES, VISIBLE OR CONCEALED CANNOT BE FILED BY US. CHECK YOUR SHIPMENT CAREFULLY, INCLUDING PACKING MATERIALS FOR ALL ITEMS.