Privacy Policy...

Your privacy is important to ROMANOFF. This statement discloses the information practices for the ROMANOFF Web site, including what type of information is gathered and tracked, how the information is used, and with whom the information is shared.

Personal information

In general, you can visit ROMANOFF on the Internet without telling us who you are and without giving any personal information about yourself. There are times, however, when we need this information from you in order for you to display our prices or for you to make a purchase.

You may choose to give us personal information in a variety of situations. For example, you may want to give us information, such as your name and address or e-mail id, to correspond with you, to process an order, or to register with us. You may give us your credit card details to buy something from us. We intend to let you know how we will use such information before we collect it from you; if you tell us that you do not want us to use this information to make further contact with you beyond fulfilling your requests, we will respect your wishes. If you give us personal information about somebody else, such as a spouse or work colleague, we will assume that you have their permission to do so.

Using Personal Information

If you request something from an us, for example, a product or service, a callback, or specific marketing materials, we will use the information you provide to fulfill your request. To help us do this, we may share information, with others, for instance, other parts of ROMANOFF, financial institutions, suppliers, shipping companies, postal or government authorities (for example, Customs authorities) involved in fulfillment. In connection with a transaction we may also contact you as part of our customer satisfaction surveys or for market research purposes.

Marketing Use

The information you provide to ROMANOFF may be used by us and selected third parties for marketing purposes. Before we use it, however, we will offer you the opportunity to choose whether or not to have your information used in this way.

Our Worldwide Practices

ROMANOFF is a global organization.

Our privacy practices are designed to provide protection for your personal information, all over the world.

We may share your personal information and transfer it to countries in the world where we do business. An example would be if we needed to ship you a product directly from a manufacturer in Italy.

Some countries may provide less legal protection for your information. In such countries ROMANOFF will still handle information in the manner we described above.

Information Security and Quality

We intend to protect your personal information and to maintain its quality. We implement appropriate measures and processes, such as using encryption when transmitting certain sensitive information, to help us to keep your information secure and to maintain its quality.

From time to time we may need to supplement information you give us via an ROMANOFF Web site with information from other sources, such as information validating your address or other available information about businesses. This is to help us maintain the accuracy of the information we collect and to help us provide a better service.

Use of Suppliers

In some cases ROMANOFF uses suppliers to collect, use, analyze and otherwise process information on its behalf. It is ROMANOFF's practice to require such suppliers to handle information in a manner consistent with ROMANOFF's policies.

Mergers and Acquisitions

Circumstances may arise where, whether for strategic or other business reasons, ROMANOFF decides to sell, buy, merge or otherwise reorganise its businesses. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or receiving it from sellers. It is ROMANOFF’s practice to seek appropriate protection for information in these types of transactions.

Technical Information

We sometimes collect non-identifiable information from visits to our Web sites to help us provide better customer service. For example, we keep track of the domains from which people visit, and we also measure visitor activity on the ROMANOFF Web site, but we do so in ways that keep the information non-identifiable. This information is sometimes known as "clickstream data." ROMANOFF or others on ROMANOFF's behalf may use this data to analyze trends and statistics and to help us provide better customer service.

Also, when we collect personal data from you in a transaction, we may extract some information about that transaction in an non-identifiable format and combine it with other non-identifiable information such as clickstream data. This information is used and analyzed only at an aggregate level to help us understand trends and patterns. This information is not reviewed at an individual level. If you do not want your transaction details used in this manner you can disable your cookies.

The company which hosts the ROMANOFF Web site may collect the information we mentioned in the previous paragraphs through the use of various technologies, including one called "cookies". A cookie is a piece of data that a Web site can send to your browser, which may then be stored on your computer as an anonymous tag that identifies your computer but not you. Some pages use cookies to better serve you when you return to the Web site. You can set your browser to notify you before you receive a cookie, giving you the chance to decide whether to accept it. You can also set your browser to turn off cookies. If you do so, however, some Web sites may not work properly.

Service Quality Monitoring

Certain Web transactions may also involve you calling us or our calling you. Please be aware that it is ROMANOFF's general practice to monitor and in some cases record such calls for staff training or quality assurance purposes.

Online Advertising

Certain companies help us deliver interactive on-line advertising such as banner ads. These companies may collect and use information about customers to help us better understand the offers, promotions, and types of advertising that are most appealing to our customers. After it is collected the information is aggregated so it is not identifiable to a specific individual.

Disclosures Required By Law

Please be aware that in certain circumstances, it is possible that personal information may be subject to disclosure pursuant to judicial or other government subpoenas, warrants, or orders.

Links to non-ROMANOFF Web sites

ROMANOFF Web sites may contain links to other Web sites. ROMANOFF is not responsible for the privacy practices or the content of those other Web sites.

Privacy Questions and Access

If you have a question about this statement, you can send an email to ROMANOFF. The address for this is sales@romanoff.com. You can also contact us at this address if you have a question about ROMANOFF's handling of your information.

If you wish to obtain a copy of particular information you provided to ROMANOFF, or if you become aware the information is incorrect and you would like us to correct it contact us at sales@romanoff.com.

Before ROMANOFF is able to provide you with any information or correct any inaccuracies, however, we may ask you to verify your identity and to provide other details to help us to respond to your request. We will endeavor to respond within an appropriate timeframe.

This Web site is maintained by ROMANOFF International Supply Corporation.